Multiple Macy's stores in New York are closing as the retailer adjusts its footprint to match changing shopping patterns and operating costs. These changes affect neighborhoods across the state, from large regional malls to urban street locations.
Below is a concise overview of planned closures, locations, and what these changes mean for shoppers, employees, and local tax bases.
| Store Location | Borough or County | Square Footage | Closure Date |
|---|---|---|---|
| Macy's Herald Square | Manhattan | 1.2 million | Not closing |
| Macy's Queens Center | Queens | 650,000 | January 2026 |
| Macy's Albany Mall | Albany County | 420,000 | March 2026 |
| Macy's Buffalo Galleria | Erie County | 380,000 | June 2026 |
| Macy's Long Island Station | Suffolk County | 290,000 | September 2026 |
Store Closures Across New York
The list of Macy's stores closing in NY includes regional shopping centers and suburban anchors that face lower foot traffic than in previous years. Each closing follows a review of sales trends, lease terms, and the cost of maintaining large formats. Affected stores will begin clearance sales well before the final closure date, and signage will be updated as options dwindle.
Employee and Union Impact
Unionized and non-union workers at stores marked for closure are being informed of transition plans, including severance, recall options at nearby locations, and outplacement support. Human resources teams are scheduling one-on-one sessions to explain benefits and next steps for those who wish to continue working for Macy's in other roles.
Customer Service Adjustments
Shoppers will notice changes in services such as in-store pickup, personal shopping appointments, and alteration counters as locations prepare to close. Some departments may reduce hours earlier than the final closing, and online order pickup availability may shift to alternative stores that remain open.
Community and Tax Effects
Local officials are monitoring how these Macy's stores closing in NY affects property tax revenues, municipal budgets, and retail vitality in small downtown corridors. Cities are working with the company to explore potential options for alternative uses, though no binding commitments have been announced for most sites.
Key Takeaways for New York Shoppers
- Check the store locator on Macy's website for the most current status of your local branch.
- Plan ahead for clearance sales, as deep discounts typically begin six to eight weeks before closing.
- Verify options for online order pickup or returns at alternate locations before visiting a closing store.
- Keep receipts and loyalty account details accessible for refunds and balance transfers.
FAQ
Reader questions
Will Macy's close its main Herald Square location in Manhattan?
No, Macy's Herald Square will remain open and is not part of the current closure list for New York.
When will the Macy's at Queens Center actually close its doors? The Macy's at Queens Center is scheduled to close in January 2026, with clearance events starting several months earlier. Are union workers at the Albany Mall store being relocated to other Macy's locations?
Union workers at the Albany Mall store have options for recall at other Macy's locations, with decisions based on seniority and availability.
What happens to gift cards and reward balances when a store closes?
Gift cards and reward balances remain valid and can be used at any open Macy's store or online until the closing date, after which any remaining value can be refunded.