MyA pricing is transparent and feature-based, designed to match workload size, deployment model, and required support tier. Below you will find a structured overview of how MyA costs are defined, what is included in each plan, and how to choose the right option for your team.
This guide breaks down the key dimensions of MyA pricing, compares plan inclusions, and clarifies common operational questions so you can budget accurately and avoid surprises.
| Plan Tier | Core Inclusions | Support Level | Typical Use Case |
|---|---|---|---|
| Starter | Up to 5 users, basic analytics, email support | Business hours, community resources | Small teams and pilots |
| Professional | Unlimited users, advanced analytics, API access | Next-business-day support, priority queue | Growing departments with integrations |
| Enterprise | Unlimited users, full feature suite, on-prem option | 24x7 support, dedicated account manager | Mission-critical, large-scale operations |
| Add-ons | Training, custom reporting, premium connectors | Billed separately, optional | Extended capabilities and compliance needs |
Deployment Options and Their Pricing Impact
MyA pricing varies by deployment model, with cloud subscriptions offering predictable monthly billing and on-prem licenses aligning with capital expense strategies. Choose the model that best matches your security policies and IT ownership preferences.
Cloud Deployment
Cloud subscriptions simplify procurement, include automatic updates, and are priced per active user with volume discounts. This option is ideal for teams that want rapid onboarding and minimal infrastructure management.
On-Prem Deployment
On-prem licenses are typically structured with an initial software purchase and optional annual maintenance. Customers with strict data residency or air-gapped environments often prefer this model, accepting higher upfront costs for greater control.
Feature Sets Across Plans
Each MyA plan unlocks specific feature tiers, so it is important to align required capabilities with user roles and compliance obligations. Core functionality is consistent, while advanced modules are tiered by subscription level.
Starter Plan Features
The Starter plan includes core workflow tools, limited dashboards, and community support. It is optimized for small-scale evaluations and constrained budgets.
Professional and Enterprise Feature Depth
Professional and Enterprise plans add advanced analytics, integration APIs, role-based access controls, and audit logging. Enterprise tiers further provide customizable workflows, on-prem availability, and dedicated engineering support.
Operational Considerations and Cost Drivers
Understanding what influences MyA pricing over time helps you forecast budgets and avoid scope creep. Key drivers include user growth, add-on modules, data retention policies, and support commitments.
User Growth and Scaling
Adding users typically moves you to a higher pricing band, with discounts applied at larger scales. Plan for predictable growth by reviewing contract thresholds and renewal terms annually.
Add-On Modules and Integrations
Optional modules for compliance, advanced reporting, or premium connectors are billed separately and can significantly affect total cost of ownership. Evaluate which integrations are essential before locking in a package.
Recommendations for Selecting and Managing MyA Pricing
- Start with the Starter plan for small teams or pilots to validate value before scaling.
- Move to Professional for day-to-day operations that require integrations and advanced analytics.
- Choose Enterprise for mission-critical workloads, strict compliance, and dedicated support.
- Track user counts and add-on usage quarterly to adjust forecasts and avoid bill shock.
- Review contract terms annually to capture new discounts and renegotiate renewal conditions.
FAQ
Reader questions
How is the base subscription price calculated for MyA?
Base pricing is based on the number of active users and the selected plan tier, with volume discounts applied at higher user counts. Deployment choice and add-ons are billed separately.
What additional costs should I expect beyond the subscription fees?
Beyond the subscription, you may incur costs for add-on modules, training, premium connectors, and, for on-prem deployments, optional maintenance and implementation services.
Can pricing change during the contract term if our usage grows?
Standard annual contracts lock the per-user rate for the term, but adding users or activating new modules may apply at the then-current rates at renewal or via interim adjustment agreements.
What support options are included with each MyA plan?
Starter includes business-hours email support, Professional adds next-business-day support and priority queueing, and Enterprise provides 24x7 support with a dedicated account manager and faster response SLAs.