Joann Fabric and Crafts announced a wave of store closures across North America as part of a broader restructuring effort. These moves reflect shifting shopping habits and the pressure of operating physical stores in a competitive market.
The company is focusing on higher performing locations and improved online services while managing costs. Below is a detailed overview to help customers and investors understand the scope and impact of these changes.
| Region | Stores Announced Closed | Closure Date | Reason |
|---|---|---|---|
| Northeast | 18 | Q3 2024 | Underperformance |
| Southeast | 22 | Q4 2024 | Lease Expirations |
| Midwest | 15 | Q1 2025 | Cost Optimization |
| West Coast | 12 | Ongoing | Mixed Performance |
Store Closure Locations and Impact
Major Metropolitan Areas Affected
Several large cities will see multiple locations close, impacting local hobbyists and educators. Managers are working to relocate popular classes and services to nearby stores where possible.
Inventory Availability and Online Transition
Online Fulfillment as a Priority
To serve customers beyond brick and mortar walls, Joann is enhancing its website and app. In-store items are increasingly available for ship-from-store options, expanding reach for rural and distant shoppers.
Community Programs and Partnerships
Supporting Local Creators
Many stores host crafting workshops, school programs, and charity events. Teams are coordinating with community centers to maintain key initiatives even after a location exits.
Navigate the Changes and Keep Creating
- Check the store locator weekly for the latest address changes and hours.
- Sign up for Joann emails and app alerts to receive class updates and new online tutorials.
- Use the click and carry option to reserve in-store inventory while avoiding long checkout lines.
- Engage with local Joann social channels to support community craft events and fundraising efforts.
FAQ
Reader questions
Will my Joann gift card still work after a store closes?
Yes, Joann gift cards remain valid across all locations that stay open, and they can be used online after a store closure.
Can I return items at a different store if my local one closes?
You can return items at any open Joann store while supplies last, subject to the standard return conditions on the receipt.
What happens to class registrations when a store closes?
Registered participants are contacted directly to reschedule classes at an alternative location or move them online where available.
Are wholesale and contractor accounts impacted by store closures?
Business customers are notified in advance and assisted with account transfers to ensure continuity of service and pricing.