When travelers ask whether Away luggage delivers on its premium promise, the short answer is yes for durability, design, and functionality. These pieces are built with hardshell polycarbonate, reinforced corners, and smooth double‑wheel zippers that hold up well to frequent flights and busy airport routines.
Below you will find a detailed breakdown of Away luggage quality across materials, construction, warranty support, and real world performance. Use this guide to decide if the investment matches your travel style and expectations.
| Model Line | Material & Hardshell Technology | Weight | Warranty |
|---|---|---|---|
| Big Blue | Durable polycarbonate with Flex-tech hinge | 7.8 lb (35 L) | Limited lifetime |
| The Bigger Blue | Same polycarbonate shell, extra vertical inches | 9.2 lb (65 L) | Limited lifetime |
| Clara | Polycarbonate with interior divider | 7.1 lb (27 L) | Limited lifetime |
| Rugged | Abzorb polymer corners, ballistic nylon | 8.6 lb (2.6 cu ft) | 2 years |
Polycarbonate Shell Construction
The core of Away luggage quality lies in its polycarbonate shell, which resists deep scratches and minor impacts better than standard ABS. This material stays rigid in cold holds while remaining slightly flexible, so the shells resist cracking when other hardside brands might fail.
Compartments and Organization
Inside, Away designs full‑width compartments with compression straps and dividers that keep contents secure. The front Clara models include a dedicated document sleeve and smaller zippered pocket for passports and chargers, making business travel smoother.
Wheels, Handles, and Daily Usability
Each suitcase rides on dual spinner wheels that glide over tile and uneven pavement with little effort. Integrated LED numbers and a smooth push handle add to the premium feel, while reinforced corners protect against everyday knocks in tight airport corridors.
Warranty and Customer Support
Most lines come with a limited lifetime warranty from Away, covering structural defects while clearly listing normal wear items. The brand is known for fast replacements and straightforward repairs, which reinforces the perception of high overall quality.
FAQ
Reader questions
Will Away luggage show scratches after a few trips?
Light surface scratches can appear over time, but the polycarbonate is more resistant than many competitors and does not compromise structural integrity.
How does the warranty handle damaged wheels or handles?
Wheel and handle failures due to normal use are typically covered under the limited lifetime warranty, and Away will arrange a replacement if the issue cannot be repaired.
Is the weight of these suitcases acceptable for checked bags?
Yes, the weight is competitive within the hardside category, leaving ample room for your items while keeping the total close to airline checked bag limits.
Do the interior dividers and pockets actually keep things organized on the road?
Travelers consistently report that the built in dividers, document sleeves, and zippered accessory sections make unpacking and packing efficient and organized.