Bank of America customers can request personal and business checks quickly through multiple secure channels. Whether you prefer digital banking, mobile tools, or local branch support, the process is designed to be straightforward and reliable.
Use the table below for a quick overview of how to request checks, including channel highlights, processing times, and guidance on limits or special requirements.
| Request Channel | How to Start | Typical Processing Time | Notes and Limits |
|---|---|---|---|
| Online Banking | Navigate to Checks section and place order | 3 to 5 business days | Standard delivery; verify address on file |
| Bank of America Mobile App | Open app, select Checks, and follow prompts | 3 to 5 business days | Push notifications available; photo capture for details |
| Phone Banking | Call support and confirm check details | 2 to 7 business days | Hold times vary; have account ID ready |
| Local Branch | Visit and request in person with ID | Same day to next business day | Availability may vary; some checks printed on-site |
How to Order Checks Online through Bank of America
Ordering checks through online banking provides a streamlined, paper-light experience with clear status tracking. You can review current check designs, set delivery preferences, and manage shipping details without visiting a branch.
Once logged in, locate the checks or payments section, confirm your mailing address, and specify the number of checks needed. Review fees, confirm security questions, and submit the request. You will typically receive an email confirmation with an estimated delivery window.
This channel is ideal for customers who prefer managing finances digitally and want a documented record of their request. Saved profiles and address verification help reduce errors and support faster processing.
Using the Bank of America Mobile App to Request Checks
The mobile app brings the same robust security as online banking while adding camera-based check capture and quicker navigation. You can snap images of new checks for quick reference and use touch or face authentication for approvals.
From the app home screen, open the Checks menu, verify the linked account, and choose the delivery address. Review any fees, confirm with biometric or password authentication, and track the order in your activity feed. Status updates appear directly in the app.
Because the app syncs with your online profile, any address or name changes you make online will typically reflect here. This consistency helps avoid processing delays caused by mismatched information.
Requesting Business Checks and Specialized Formats
Business banking clients often need larger quantities or specialized formats, such as duplicate checks or security features tailored for corporate finance. These requests may include additional verification to align with business policies.
To request business checks, log in to the business portal or call business support, providing your tax ID and authorized signer details when required. Be prepared to confirm the intended use and any internal approval steps your organization follows. Some specialized formats may involve separate pricing or extended lead times.
Using a dedicated business line ensures that compliance reviews stay focused and that shipment tracking remains separate from personal accounts. This separation helps reconcile inventory and supports audit-ready records.
Ordering Checks at a Local Bank of America Branch
Visiting a branch remains a reliable option for customers who want immediate confirmation or assistance with complex account structures. Bring a valid government ID and, if possible, an existing check for reference. Tell the banker the exact check type, quantity, and delivery preference.
Branch staff can confirm availability, walk you through any additional documentation, and provide an estimated timeframe for readying printed checks. In some cases, they may coordinate directly with specialized print centers. Collect the order confirmation and note any reference numbers for follow-up.
This option is particularly useful when you need guidance on security features or want to discuss limits tied to large corporate accounts. Face-to-face conversations can clarify questions that are difficult to resolve remotely.
Key Takeaways for Requesting Checks from Bank of America
- Use online banking or the mobile app for the fastest digital ordering experience.
- Verify your address and account details before submitting to avoid delays.
- Business accounts should use the business portal or speak with a business banker.
- Branches are helpful for specialized formats or when in-person guidance is preferred.
- Keep order confirmations and reference numbers for smooth follow-up.
FAQ
Reader questions
How long after placing my order will the checks arrive?
Standard processing is typically 3 to 5 business days after order placement, with slight variations depending on your request channel and location. Express options are subject to availability and may involve additional handling steps.
Do I need a new direct deposit or automatic payment setup when I switch checks? No, changing check stock or design does not require updating direct deposit or automatic payment information as long as the account number and routing number remain the same. You may keep the old checks in use until the new ones arrive. What should I do if my order status shows pending for longer than expected?
First, verify that your mailing address on file matches the request. If the status remains pending, contact Bank of America support with your order ID to check for security reviews, address verification holds, or inventory backorders.
Can I cancel or modify a checks request after it has been placed?
Depending on the current processing stage, you may be able to cancel or adjust a request through the same channel where it was placed. Contact support as soon as possible and reference your confirmation number for the fastest resolution.