Contacting CBS News is straightforward when you use the right channels for your inquiry. Whether you want to share news tips, request an interview, or provide feedback, knowing the official methods helps you reach the right team quickly.
Use the structured overview below to compare contact options and choose the most efficient path for your needs.
| Contact Method | Best For | Typical Response Time | Notes |
|---|---|---|---|
| Online Contact Form | General inquiries and tips | 3–7 business days | Web form on cbsnews.com |
| Documented communication | 2–5 business days | Public desks and department-specific addresses | |
| Phone | Urgent or time-sensitive matters | Same-day or next-business-day | Business hours; expect hold times |
| Social Media | Quick public questions | Within hours during business days | Best for visibility; not for confidential tips |
| Legal or formal submissions | 5–10+ business days | Allow extra transit time |
Submit News Tips and Story Leads
To submit breaking news tips or investigative story ideas, use the CBS News tips page or the dedicated email for tips desks. Be ready to provide dates, locations, and contact details so editors can verify and follow up efficiently.
Journalists often sort tips by category, so include clear subject tags when you email or use the online form. Mentioning whether the information is on-the-record, on-background, or embargoed helps align expectations on both sides.
If your tip involves potential legal or safety concerns, state this clearly so editors can route it to the proper team promptly. Detailed initial submissions reduce the need for repeated clarification and increase the chance of coverage.
Request Interviews and On-Camera Appearances
For guest interviews, spokesperson statements, or on-camera appearances, contact the relevant show or segment producer in advance. Public relations teams at CBS News prefer scheduled requests submitted through their online form or official email address listed on the segment page.
Include your full name, affiliation, topic, and desired air date alongside your angle in one concise message. Attach or link supporting documents such as press releases, bios, or high-resolution stills to speed up editorial review.
Note that availability is subject to editorial priorities, so flexible timing and backup dates improve your chances of securing a spot. Early outreach, ideally weeks ahead, is strongly advised for scheduled programs.
Provide Feedback and Corrections
Share feedback or request a correction by directing your message to the department responsible for the original report. The public relations or audience accuracy teams manage these inquiries and can issue clarifications when warranted.
Include specific segments, dates, and timestamps to help editors locate the content quickly. A factual, respectful tone increases the likelihood of a transparent and timely response.
For significant factual errors, ask whether a formal correction or on-air note will be published, and keep a record of all correspondence for reference.
Media Relations and Spokesperson Inquiries
Corporate media inquiries and spokesperson availability should go through the CBS News media relations desk. These teams coordinate schedules, approve messaging, and ensure spokespeople are aligned with journalistic standards.
Expect to provide a clear topic, desired timing, and any relevant background materials. Response times vary by urgency and internal approval processes, so provide as much lead time as possible.
All interview requests are subject to editorial discretion and must meet factual accuracy, balance, and relevance criteria before approval.
Key Takeaways for Reaching CBS News Teams
- Choose the official online form or verified email for most inquiries to ensure proper routing.
- Provide clear details, dates, and context to make it easier for editors to act on tips and requests.
- Plan ahead for interviews and appearances; early and flexible outreach improves response rates.
- Use secure channels for confidential tips and include only necessary personal information.
- Keep records of submissions and follow up politely within a reasonable timeframe if needed.
FAQ
Reader questions
How can I submit a confidential news tip to CBS News securely?
Use the encrypted tips page or the designated secure email address listed for confidential sources, and avoid sharing personal identifying details unless necessary.
What is the fastest way to get a response from CBS News customer service or host teams?
Call the main CBS News line during business hours and ask to be routed to the appropriate host or producer team, or submit a time-sensitive request through the online form with clear urgency tags.
How do I request an on-air correction for a segment that aired on CBS News?
Email the accuracy and public trust team with the episode title, air date, timestamp, and a concise explanation of the error, and request the specific form of correction you prefer.
Can small creators or local journalists secure an interview on CBS News programs?
Yes, contact the show’s booker or segment producer well in advance with a compelling angle, verified credentials, and any supporting materials that demonstrate newsworthiness and relevance.