Changing your name in PUBG Mobile is a straightforward process that helps you refresh your identity or correct registration details. This guide walks you through each step so you can update your profile quickly and keep your account secure.
Whether you want a new gaming persona or need to align your account with official documents, following the official in-game steps reduces delays and protects your progress. Below you will find clear procedures, requirements, and troubleshooting tips specific to PUBG Mobile.
| Change Type | Where to Request | Typical Processing Time | Impact on Progress |
|---|---|---|---|
| Display Name | In-game Profile settings | Immediate | None; stats and items remain unchanged |
| Registered Email | Krafton Support portal | 12–48 hours | Login method updated; no progress loss |
| Legal / ID-linked Name | Krafton Support with documents | 3–7 business days | Account verification enhanced; no progress loss |
| Region Transfer | Krafton Support or channel-specific portal | 3–10 business days | Server migration; progress preserved |
Accessing Your PUBG Profile
Begin by launching PUBG Mobile and signing in with your player ID or linked social account. A stable internet connection ensures the name change request syncs properly with Krafton servers and reduces the chance of conflicts.
Navigating to Settings
From the main menu, tap the Profile icon and then select Settings. Look for the Account or Basic Information section where display name options are located. You will see fields for current information and places to enter a new display name.
Reviewing Rules and Availability
Before you type a new name, review the naming rules to avoid rejection. These usually prohibit offensive language, impersonation, excessive symbols, and names resembling official PUBG brands. The game will typically highlight why a name is invalid and suggest alternatives if needed.
Submitting and Verifying the New Name
Enter your desired name exactly as you want it to appear, respecting length limits and allowed characters. Confirm the changes, and the system will validate availability and compliance in real time. If approved, you will immediately see the updated display across lobbies and match history.
Some regions may require additional verification for security or legal reasons. If prompted, complete two-factor authentication or link your account to a verified email. These extra steps help protect your progress while making name updates more reliable.
If the name is rejected, carefully read the provided reason, adjust your input, and resubmit. Repeated issues may require contacting Krafton Support with details from your profile and a clear description of the desired name.
Understanding Account Requirements
Your account must meet specific conditions before a name change is allowed. These include being in good standing, having no active restrictions, and completing any pending authentication. Players with recent violations often face a cooling-off period before further updates.
Cooldown and Limitations
After a successful name change, there is usually a cooldown period before you can modify it again. This policy reduces spam and protects account stability, so plan your new name carefully. Regional servers may enforce slightly different rules, so check local guidelines if you are using a channel-specific account.
Keep your login credentials and recovery information up to date to streamline future changes. A verified email and linked account make it easier to resolve issues if your name update encounters an error or gets stuck in review.
Troubleshooting Common Issues
Sometimes the name change option appears grayed out or returns an error message. This can happen if the account is recently created, actively penalized, or flagged for review. Waiting and checking server status pages often resolves temporary blocks.
Incorrect region settings or mismatched channel data can also prevent updates. Ensure you are using the correct game channel, launcher, and account region before submitting a change. Logging out, clearing cache, and relaunching the game can refresh local settings and reveal hidden options.
Security and Best Practices
- Use a unique, respectful name that follows PUBG Mobile guidelines to avoid rejection.
- Keep your email and phone number verified to streamline future account changes.
- Never share your verification codes or password when requesting a name update online.
- If you plan to switch regions, confirm eligibility and channel requirements beforehand.
- Monitor your account activity after a change to ensure no unauthorized modifications occur.
FAQ
Reader questions
Why does PUBG Mobile reject my new display name?
The game may reject names that are too long, contain special symbols, or violate community standards. It can also reject names that are identical to recent banned accounts or appear to impersonate officials.
Will changing my name affect my rank, skins, or battle points?
No, your rank, skins, battle points, and other progress remain tied to your account ID and are not affected by a display name update.
Can I change my name multiple times per week?
Most channels impose a cooldown period after each change, often ranging from a few days to a week, to prevent frequent renaming and account abuse.
Do I need to contact support to change my name in PUBG Mobile?
Not usually, because the in-game profile settings allow direct updates. Reach out to support only if the option is unavailable or your change request is stuck in review.