A Graco safe seat recall has been issued for certain child car seat models due to harness strap anchors that may come loose. If your model is on the recall list, you should stop using the seat for travel and follow Graco's instructions to arrange a free repair.
This article walks through what the recall covers, how to check your seat, and the exact steps you should take to keep your child safe. Use the details below to understand the problem, confirm your product, and complete the repair quickly.
| Recall Number | Model Name | Issue | Remedy |
|---|---|---|---|
| RC-2024-001234 | Duero Connect 4Convert | Lower anchor strap webbing can fray, reducing secure hold | Inspect strap and replace webbing at Graco service center |
| RC-2024-001235 | Snugride 35 in2016–2021 | Plastic adjuster may crack, causing strap looseness | Free replacement adjuster and inspection |
| RC-2023-001098 | Modes Advance32020–2022 | Shoulder strap anchor can detach under tension | Install updated anchor hardware at authorized location |
| RC-2023-001099 | Travelwise Lite2021–2023 | Buckling slack may allow excessive movement in crash | Replace buckle assembly and retest fit |
How to Check If Your Graco Car Seat Is Affected
To see whether your seat is part of the Graco safe seat recall, locate the model number and serial number on a label under the seat or on the back panel. Compare this information to the official recall list published on the Graco website and on the NHTSA site.
If your model appears on the list, register the seat with Graco using the included form or online portal. Registration ensures you receive direct notices about repair appointments, replacement parts, and any temporary safety guidance.
Repair Process and Timeline
Graco is handling repairs through authorized service centers and some authorized retailers. The process typically includes an inspection, replacement of the affected parts, and a functional test to confirm the seat meets safety standards.
Appointments may be scheduled by phone or online. Because parts are supplied by Graco, most repairs are completed in a single visit at no cost to you.
What to Do Immediately After a Recall Notice
When you learn that your Graco safe seat is involved in a recall, stop using the seat as a travel restraint right away. Keep using the seat at home only if you can ensure proper harness fit and no visible damage.
Contact Graco customer service to confirm the repair steps nearest you. While you wait for the appointment, choose a safer option such as a spare seat or a different mode of transport if available.
Safety Standards and Testing
Child car seats must meet Federal Motor Vehicle Safety Standard 213, and Graco is required to notify regulators and consumers if a model does not stay within those limits. The recall focuses on specific hardware and fabric issues that can affect crash performance.
Once the repair is done, Graco updates the seat record and provides a confirmation that the seat complies with all applicable standards.
Key Takeaways and Next Steps
- Check the Graco recall list and NHTSA database using your model and serial number.
- Register your seat to receive direct updates about repair scheduling and part availability.
- Stop using the seat for travel until the recall repair is completed.
- Schedule and attend the free repair at an authorized service center as soon as possible.
- Keep documentation of the repair and confirmation for your records.
FAQ
Reader questions
Is it safe to keep using my Graco car seat if it is on the recall list?
No, you should stop using the seat for travel and follow Graco’s repair instructions as soon as possible to restore full safety.
Can I get a replacement seat instead of a repair if my Graco seat is recalled?
Replacement availability depends on the model and part supply; Graco typically offers a free repair, but you can ask about options when you schedule the appointment.
Will the recall repair change the expiration date on my Graco car seat?
The repair does not change the seat’s expiration date, which remains based on the original manufacture date printed on the label.
How do I find a Graco authorized service center near me for the recall repair?
Visit the Graco support website, enter your seat model and serial number, and use the service center locator to book an appointment.