Knowing the exact model of your Samsung TV helps with troubleshooting, accessing features, and finding the right accessories. You can locate the model information in several places, whether your TV is on or off.
This guide walks through visual checks, software methods, and support options so you can confidently identify your Samsung TV model.
| Location | When to Use | What to Look For | Example Format |
|---|---|---|---|
| Back or Side Label | TV is available physically | Sticker with text and barcode | UN55TU7000FXZA |
| On-Screen Menu | Remote works, TV is on | About section in Settings | Model: UN55TU7000 |
| Original Packaging | Box is available | Box side printed model code | QN900B |
| Samsung Account or App | Using SmartThings or Support | Linked device details | TU8000 |
Read the Label on the Back or Side of Your TV
The quickest way to find your Samsung TV model is to look at the physical label on the back or side of the set. This sticker contains the model number, serial number, and sometimes the product code.
Use a flashlight if the area is dim and write down the model code exactly as shown, including any suffixes that can matter for warranty or replacement parts.
Access the Model in the On-Screen Settings Menu
If your TV powers on, you can locate the model within the Settings menu without needing the label. This method also shows firmware and software information tied to your specific device.
Navigate to Settings, then About, and select TV Information or similar entry to display the model number directly on the screen.
Use the Samsung TV Remote and Source Buttons
Another quick path to the model is using the remote itself, especially when the TV may be off or settings are not immediately clear. Some universal remote codes rely on the correct model number for full functionality.
Pressing buttons like Source and holding certain keys can sometimes display product details, including the model, on the screen in a diagnostic style layout.
Find the Model in the Original Packaging
The box your Samsung TV shipped in is a reliable backup source for the model information. Manufacturers print the model clearly on the side of the packaging for inventory and shipping purposes.
If the label on the TV is worn or missing, comparing the packaging code with any documentation helps confirm you are identifying the correct model accurately.
Check Your Samsung Account or Support App
When you register your TV with a Samsung account or add it through the SmartThings app, the platform stores the model and serial number for future support reference.
Logging into your account on the web or mobile app lets you view the device list, including model details, which is useful if you need assistance remotely or are preparing for service.
Confirm Your Samsung TV Model for Smarter Support
Using these methods helps you confidently identify your device for setup, repair, or upgrades.
- Check the physical label on the back or side of the TV first
- Look in Settings under About TV to read the model on-screen
- Review the original box if the label is unclear or missing
- Verify the model in your Samsung account or SmartThings app
- Use the correct model number when contacting support or ordering parts
FAQ
Reader questions
Where is the model number usually located on a Samsung TV?
It is typically on a sticker on the back or side of the TV, and you can also find it in Settings under About TV or in the original packaging.
What should I do if the model sticker on my Samsung TV is damaged or missing?
Check the original box, use the Settings menu on the TV, or look up the device in your Samsung account to retrieve the model information.
Can I identify the model number using the remote control?
Yes, some remote buttons can bring up a system information screen that displays the model number along with other device details.
Will the model number affect warranty service or replacement parts?
Yes, providing the exact model number ensures you receive correct warranty support, firmware updates, and compatible accessories.