Managing call divert settings can feel complex, but understanding the right code to cancel call divert simplifies the process. This guide walks you through practical commands and carrier-specific steps to regain full control of your call routing.
Whether you use Android, iPhone, or a specific telecom provider, the correct sequence and code to cancel call divert help avoid unwanted transfers and reduce unexpected charges.
| Platform | Action | Code or Setting | Result |
|---|---|---|---|
| Android (GSM) | Deactivate all call diverts | ##002# | Removes all active call divert rules |
| iPhone (iOS) | Turn off conditional call forwarding | Settings > Phone > Call Forwarding | Calls go directly to your device |
| Carrier (UK) | Cancel call divert to busy | #62# | |
| Carrier (US) | Disable call forwarding on network | *73 | Ends carrier-level conditional call forwarding |
How to Cancel Call Divert on Android Devices
Android phones rely on a universal USSD code that removes all active call divert rules in a single step. This makes it a fast and reliable option when you need to stop calls from being redirected immediately.
To use the code to cancel call divert on Android, open your dialer and type ##002#, then press the call button. Your phone will confirm that all call forwards have been disabled, and you will see a status notification reflecting the change.
If your device still routes calls after entering the code, verify that Airplane Mode is off and that no third-party diverter app is overriding system settings. Some carriers also offer companion settings in the SIM card or network menu for advanced control.
iPhone and iOS Call Divert Management
iOS handles call forwarding differently than Android, using an on-screen toggle rather than a code to cancel call divert. This interface is intuitive and integrates cleanly with your carrier settings.
Navigate to Settings, tap Phone, and locate Call Forwarding. Toggle it off to stop any conditional or unconditional call redirection. When disabled, calls connect directly to your iPhone without using carrier-level divert rules.
For dual SIM devices, ensure you disable call forwarding for the correct line. If calls still divert after toggling the setting, check with your carrier for any network-specific configurations that may enforce redirection outside iOS controls.
Carrier-Level Code to Cancel Call Divert
Mobile networks sometimes apply call divert rules that persist even after you change phone settings. In these cases, using the carrier-specific code to cancel call divert is necessary to fully restore direct calling.
In the United Kingdom, dialing #62# removes all conditional diversions such as calls to busy, no reply, or unsupported conditions. This action resets carrier-level forwarding and is typically confirmed with a status message indicating which services have been cleared.
US and many international networks support *73 to switch off call forwarding on the network side. This code targets the carrier profile rather than the phone, making it effective when phone settings appear correct but calls still divert.
When Code to Cancel Call Divert Does Not Work
If standard commands do not resolve unwanted redirection, the issue may involve account settings, SIM profile restrictions, or device configuration conflicts. Understanding these scenarios helps you choose the right next step.
Carrier plans with tightly managed call routing may block self-service codes. Contact support to request removal of conditional forwarding rules, and confirm that your subscription includes permission to modify divert settings on the network.
Outdated carrier settings or a corrupted SIM profile can also ignore the code to cancel call divert. Reset network settings on your phone or re-register by toggling Airplane Mode to refresh the connection and restore expected behavior.
Key Takeaways for Managing Call Divert
- Use ##002# on Android to quickly remove all call divert rules
- On iPhone, toggle Call Forwarding off in Settings > Phone
- Try *73 or carrier codes like #62# for network-level control
- Check with your carrier if code to cancel call divert seems blocked
- Refresh network settings or toggle Airplane Mode when changes do not apply instantly
FAQ
Reader questions
Will using ##002# delete my call logs or contacts?
No, entering ##002# only resets call divert settings and does not affect stored call logs, contacts, messages, or any personal data on your device.
Can I set a specific number to divert instead of cancelling it?
Yes, you can redirect calls to another number manually through phone settings or by using carrier codes that define a specific divert number, such as for unconditional call forwarding.
Why do calls still divert after I turned off Call Forwarding on iPhone? This can happen if your carrier has network-level forwarding active. Use the appropriate code for your region or contact support to ensure both device and carrier settings are synchronized. Is there any charge for cancelling call divert through code or settings?
Typically, no fee applies for disabling call divert, but verify with your carrier to confirm that active redirections were not generating charges before the change took effect.